Shipping policy
Local Pickup
DAY BY DAY offers local pickup from our studio in Victoria, BC.
Please allow 1 full business day after purchase for your order to be processed and packaged. Pickup instructions will be sent out when your order is ready.
Shipping & Rates
DAY BY DAY ships all orders using Canada Post shipping services.
Please allow 1-3 business days after purchase for orders to be processed and shipped.
Canada (Domestic)
All orders within Canada are shipped using Expedited Parcel, Xpresspost, or Priority Canada Post services.
- Shipping rates are variable depending on service type selected and weight of package
- Tracking is included in all services
- For more info on shipping from Canada Post
USA
All orders within the USA are shipped using Tracked Packet USA, Expedited Parcel USA, or Xpresspost USA Canada Post services.
- Shipping rates are variable depending on service type selected and weight of package
- Tracking is included in all services
- For more info on US shipping from Canada Post
International
All orders outside of Canada and USA are shipped using Tracked Packet International, or Xpresspost International Canada Post services
- Shipping rates are variable depending on service type selected and weight of package
- Tracking is included in all services
- For more info on international shipping from Canada Post
Estimated Shipping Times
Canada
Expedited Parcel – 1 to 8 business days
Xpresspost – 1 to 2 business days
Priority – 1 business day
USA
Tracked Packet USA – 4 to 7 business days
Expedited Parcel USA – 4 to 7 business days
Xpresspost USA – 2 to 3 business day
International
Tracked Packet International – 6 to 10 business days
Xpresspost International – 4 to 7 business days
Customs & Import Taxes
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
DISCLAIMER
DAY BY DAY is not responsible for any lost, damaged, or stolen packages. Once the item is shipped it is no longer our responsibility. Please contact hello@daybydayshop.ca if you have any concerns, we will do our best to help.